The Line of Ambivalence and Preventing Customer Churn

Here at Cliintel, we help businesses prevent customer churn. We use this model, the Line of Ambivalence to help us determine why customer churn occurs. We can cater this model to any business in any industry; it works every time. It helps us to find which areas lack customer satisfaction.

Watch this big data video to better understand the Line of Ambivalence and take a look at our case studies to see an example of the Line of Ambivalence in the telecommunications industry.